Packaging Vendor

Treat your Snob hair like your own — the better the care, the longer the slay. • Wash with a sulfate-free shampoo & conditioner only. • Always detangle gently starting from the ends upward. • Use heat protectant before styling with hot tools. • Air dry or use a hooded dryer for the best results. • Sleep with a silk/satin bonnet or pillowcase to keep your hair laid. • Avoid heavy oils & products that can weigh the hair down.

Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund 10-20 business days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

🌍 Worldwide Shipping Yes, Snob Girl — we ship everywhere! ✈️ Orders are processed within 1–3 business days. Shipping times vary depending on your location, but your luxury hair will always be worth the wait. Tracking info will be emailed once your order is on the way..

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.